Terms and Conditions

Shipment:

Orders are shipped upon receipt of payment unless we run out of stock, in which case we’ll inform you of the extended delivery time.

Poster cylinders have a maximum diameter of 8 cm and length of 71 cm. Smaller posters and books are shipped in a protective cardboard wrapping.

Transport:

Lucky Belgians,  Bpost offers you a delivery within 24 hours, a second delivery in case of absence and 14 working days to collect your treasure at your local post office in case you weren’t home when the postman rang twice. If your postman doesn’t bring you anything at all: fill out our contact form and we will try to sort things out.

For customers from the EU, Mediterranean countries and the USA delivery can take a few days. Unfortunately the postal service we work with doesn’t offer a tracking system for the cheaper shipping rates but let’s have enough confidence you’ll eventually get what you ordered.

Customers from countries outside of the EU, the Mediterranean countries and the USA: please fill out the contact form and we’ll check shipping modalities and cost.

Payment:

Debit card, credit card or PayPal: please follow the on-line instructions.

Not happy?

Fill out our contact form briefly explaining what went wrong. If the goods would have arrived damaged, please return your parcel within 7 days upon receipt. Use the postal address mentioned on the parcel. Return transport is at own expense. Careful, insufficiently stamped dispatches are not reimbursed.

Liability:

We are not liable for delays, theft or damage during transport by any postal service, nor can you hold us accountable for erroneously mentioned postal addresses in your order.

Copyright:

All images were crafted with a lot of love & labour.  Thanks for respecting that what you see & what you get is copyright protected.

Privacy:

According to the General Data Protection Regulation (GDPR) which applies across the European Union, we respect your privacy and do not collect or use your information for any purpose other than as specified at the time of collection. We will not share your personal information with third-parties or for marketing purposes, but we may use your registered details to contact you with a reply or question in response to your purchase, enquiry or complaint.

Please notify us if you wish us to delete your personal information when your purchase, enquiry or complaint has been dealt with.